| Business Ethics, Workplace and Diversity accomplishments also noted |
| November 10, 2008 |
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| NORWALK, Conn., Nov. 10, 2008
-- Xerox Corporation, today released its 2008 Report on Global Citizenship detailing
the principles, policies and practices that have led Xerox's decades-long commitment
to corporate social responsibility. Milestones range from the 40th year of support
for employees that volunteer in science classrooms to a 21 percent worldwide reduction
in greenhouse gas emissions since 2002, to accolades for programs including supplier
diversity, ethical operations and innovation. Included in the report are sections and key metrics devoted
to governance and ethics, customer privacy and satisfaction, employee diversity
and development, environmental initiatives, corporate donations and volunteerism,
and more.
In the report's letter to stakeholders, Xerox chairman and chief
executive officer Anne Mulcahy wrote, "One of the hallmarks of our citizenship
efforts at Xerox is that they are strategic, enduring and substantive. We believe
we've been pioneers in the field of corporate citizenship and have established
quite a record. But if you think we're satisfied, think again. Xerox people
are keenly aware that for those to whom much has been given, much is expected.
We don't shrink from these expectations; we embrace them."
Among the accomplishments and key metrics in the 2008 report:
- Sustainability
Xerox
made progress in meeting environmental sustainability goals, particularly
in the areas of climate protection and development of a sustainable paper
cycle. The company is well on the way to achieving a 25 percent reduction
in greenhouse gas emissions by 2012. In the five years between 2002 and 2007,
it cut energy consumption by 19 percent and greenhouse gas emissions worldwide
by 21 percent. And in support of customer climate protection goals, 80 percent
of new products introduced in 2007 met the U.S. Environmental Protection Agency's
tougher ENERGY STAR requirements.
As one of the largest distributors of paper for office printers and copiers,
Xerox works toward a sustainable paper cycle. The Company earned "chain
of custody" certification from both the Forest Stewardship Council and
the Programme for the Endorsement of Forest Certification. These certifications
confirm that Xerox paper products carrying the FSC or PEFC logo have been
manufactured using raw materials harvested from certified sources, controlled
wood sources or post-consumer reclaimed sources. FSC- and PEFC-certified products
can be tracked from harvest through distribution. In addition, Xerox has deployed
stringent paper sourcing guidelines to suppliers. About 90 percent of Xerox
paper suppliers meet these guidelines, and the company is working with suppliers
to reach 100 percent.
- Customers
Xerox is focused on delivering the best possible customer experience.
That includes preventing unauthorized use of customer information, maintaining
comprehensive safety data about Xerox products and the materials contained
in them, designing accessible products and developing security features that
help customers keep their networks secure. In 2008 for the third year in a
row, Xerox was certified by the J.D. Powers and Associates program for Certified
Technology Service and Support.
- Communities
Philanthropy has been part of the Xerox culture
since its beginning. The company invests about $12.5 million per year as well
as the time and talent of its employees in support of 555 organizations. This
includes grants in education in workforce preparedness, such as the Xerox
Technical Minority Scholarship Program, which provided 122 scholarships for
deserving students last year; support of science and technology programs such
as the FIRST robotics competitions and community projects like the Xerox Community
Involvement Program, where 9,075 Xerox people participated in 575 projects.
- Employees
Xerox believes that creating a great workplace
for its people strengthens competitiveness. To that end the company values
diversity, rewards good performance, offers excellent opportunities for improvement
and helps employees achieve the right work/life balance. Xerox has one of
the top 10 best corporate reputations in the U.S. according to a survey conducted
by the Reputation Institute and reported recently by Forbes magazine. In addition,
the company was recognized as a great place to work by organizations as diverse
as the National Association of Female Executives, the American Association
of Affirmative Action, Asian Enterprise magazine, and LATINA Style magazine.
About Xerox Corporation
Xerox Corporation is the world's leading document management technology and
services enterprise. A $17 billion company, Xerox provides the industry's broadest
portfolio of color and black-and-white document processing systems and related
supplies, as well as document management consulting and outsourcing services.
Over the past 40 years, Xerox has demonstrated leadership in sustainability
and citizenship in its products and its facilities and by investing in innovation
that delivers measurable benefits to the environment. It is one of only five
companies to be named a Performance Track Corporate Leader by the U.S. Environmental
Protection Agency, and Xerox is listed on the Dow Jones Sustainability North
America Index in recognition of its economic, environmental and social performance.
In 2007, Xerox received the National Medal of Technology, the highest technology
award in the United States, for its innovations.
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